Thank you for ordering your e-book course from Parenting Skills Online. Our sales department has received your order and when your payment has cleared*, you will be able to download your e-books. If you have any questions about your order (including refunds, delivery status, wanting to cancel your order), please email

Thank you for ordering with Parenting Skills Online.

* Payments made through PayPal can take varying amounts of time to clear. Once your payment HAS cleared we will be notified and your downloads will be available immediately. Please use the following guidelines:

– Payments made with credit card, debit cards or a PayPal account balance normally only take a few minutes to clear. However, please allow up to 1 hour for clearance before contacting us with any problems.

– Payments made with eChecks take longer, because they have to clear the bank. Please allow up to one week for clearance before contacting us with any problems.